Silicone Care & Cleaning
Molds and mildew are very common in buildings and homes and will grow anywhere indoors where there is moisture. When your shower door was installed, it was sealed in strategic areas for the sole purpose of helping prevent water from leaking outside the enclosure. The silicone will discolor over time depending on the overall moisture environment in your particular shower. It is not an indicator that your shower has been sealed or installed improperly and should not be considered a warranty issue. Structures are constantly settling. This settling can sometimes cause the glass to shift and/or the silicone seal to break loose. If you are having these issues from settling, please contact us to service your enclosure. We encourage you to take a towel and pat dry any sitting water off of your silicone after use. This will greatly increase the life of the silicone. Never use brushes, chemicals or abrasives to clean your silicone. We also suggest that you always spray your cloth/paper towel directly with your glass cleaner, and then wipe the glass. Do not spray the glass directly.
Maintenance
Thank you again for choosing Carolina SGO. This page is for our product owners. Below you will find our suggested maintenance tips for your new enclosure. We will be continually adding more content to this page. If you have questions about any of the information on this page, please do not hesitate to contact us.
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Glass Care & Cleaning
There are many glass cleaners on the market, however, a good many contain ammonia. Although a good cleaning agent, ammonia can harm metal finishes. We recommend the use of an ammonia free cleaner as well as the use of a squeegee type cleaning tool right after showering to prevent soap and mineral build-up. We also recommend that you remove any hand/arm jewelry, prior to cleaning your glass. This will reduce the risk of scratching the glass.
Caution: abrasives and harsh cleaning products will damage the glass! Never use scouring powder or pads, acid based cleaners, or sharp instruments to clean the glass as they can permanently damage the glass. We also highly recommend that the enclosure is towel dried after each use.
Hardware Care & Cleaning
Most of our decorative hardware finishes receive a protective finish of baked enamel clear coat, or a lacquered finish. The intent of the coating is to protect the finish from oxidation during shipping and storage. These components should be cleaned with only water, and wiped dry. NEVER clean them with a high chemical product, any abrasives, or an abrasive cloth. This can cause immediate breakdown of the protective coating.
Your new shower door hardware will require periodic tightening to insure constant tension on the glass. These screws will need to be tightened about every 8 to 12 weeks. This is done for the life of the enclosure. You also need to check them often when the outside temperature drops below freezing. It takes about 10 seconds and will require a Phillips Handheld Screwdriver or Allen Wrench (Depends On Model). This will help reduce the possibility of the door coming out of adjustment in the future, thus saving potential service call costs